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Evaluating the use of chatbot during pregnancy: A usability study

Article published in 2022

Reference: https://doi.org/10.1016/j.health.2022.100072

Aim of the study

presents the findings of a pilot study that investigated the use of chatbots to assist pregnant women during the prenatal and postnatal periods in Brazil

Author(s)

João Luis Zeni Montenegro, Cristiano André da Costa, Luisa Plácido Janssen (Brazil)

Interaction inputs

Interaction Inputs of the chatbot

Direct user input - Written language (free text)

Interaction outputs

What the chatbot says to users

Text

Delivery channels

How the chatbot's content is delivered to users

Website

Intervention targets

What the chatbot is trying to achieve

Eating

Intervention actions

What the chatbot is doing to achieve its aim

Education
Behaviour change

Study Types

What kind of study is this?

Usability evaluation